Privacy Policy
Last updated: April 17, 2025
NOTICE: This Privacy Policy Contains an Agreement to Arbitrate Disputes and a Class Action Waiver.
Introduction
Kollective Auto Group and each of our subsidiaries and affiliated entities under common ownership and control (collectively, “Dealership” or “we” or “us”) respects your privacy and the information that you have entrusted to us. This Privacy Policy describes our collection, use and disclosure of the information we may collect from you whenever you visit the Dealership’s physical location(s) or website(s) (hereinafter a “Site” and collectively the “Sites”), or otherwise access any of our other products, services, and content (hereinafter “Services”). This Privacy Policy applies to all visitors and customers of our Sites, including those consumers and/or customers who apply for and/or receive financing for personal, family or household purposes. If you become an inactive customer, or if we close or suspend your account, we will continue to adhere to the Privacy Policy in place when we collected your personal information as long as we retain it in our databases. We may delete any or all of your information at any time without notice to you or for any reason or no reason unless we are otherwise required by law or retain it. The following privacy policy explains how the Dealership processes your personal data and outlines a set of consumer rights under certain state laws, which may or may not apply to the Dealership. Note that our processing, sale, and/or sharing of personal data is subject to federal statutes and regulations including the Gramm-Leach-Bliley Act, P.L. 106-102 (15 U.S.C. 6801 et seq.), and its implementing regulations, and the Fair Credit Reporting Act, 15 U.S.C. 1681 et seq., and its implementing regulations, which may mean your data is not subject to any state law. To qualify for any state-specific rights and consumer rights, you must be a resident of that state. While the Dealership will review the consumer requests described below, it may not be required to fulfill them. If the Dealership chooses to honor some requests despite not being required to do so, that does not obligate the Dealer to honor other requests.
Sections
This Privacy Policy is comprised of the following sections.
Section 1 - Consumer Privacy Disclosures
- Notice of Collection
Learn about the categories of personal information our dealership collected and the purposes for which it is used.
- Our Privacy Policy
View our practices regarding the collection, use, disclosure, and sale of personal information.
- Submit a Personal Data Request
We believe in a consumer’s ability to exercise control over their own personal data. In furtherance of this belief, we have given you the ability to to exercise certain rights such as the ability to access or delete personal information we've collected about you.
- Do Not Sell My Info or Process for Retargeted Advertising
Opt-out of the sale of your personal information to third parties or retargeted advertising.
Notice of Collection
The purpose of this Notice of Collection is to provide consumers with information about the categories of personal information that our dealerships collect about them and the purposes for which the personal information will be used. As outlined above, any reference to state privacy law is for informational purposes as the law may or may not apply to Dealership.
We may process certain types of information including “personal data” as may be defined by applicable law such as:
Age and Veteran Status under state or federal laws, which may include information such as age (date of birth) and veteran status (to determine eligibility for military or similar rebates and comply with the Military Lending Act).
Audio / Video / Visual / Electronic such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.
Commercial such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.
Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).
Education such as diplomas and transcripts for student rebate eligibility.
Geolocation Data (non-precise) such as locational data based on visitor IP addresses.
Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.
Inferences to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.
Internet Activity such as interactions with our websites, applications, and advertisements.
Professional/Employment such as job title, occupation, company or business name, and employment history information.
We may process the following categories of sensitive data, including those defined as "sensitive data" under applicable law. Please note that these categories are considered "sensitive" under various laws and standard practices, and are included to provide a comprehensive disclosure. However, we ultimately follow the definition under applicable law to determine what qualifies as "sensitive" under this Privacy Policy.
| Category | Collected/Processed | Sold or Shared for Cross-context Behavioral Advertising (aka “targeted advertising") |
| Biometric Data for Identification Purposes | No | No |
| Government-Issued ID Numbers | Yes (Such as a government-issued ID collected in context of a credit application, vehicle purchase or lease, or loaner/rental vehicle) with consent | No |
| Account or Credit Card Info Combined with a Security/Access Code | Yes (Such as credit card numbers collected in the context of purchases) with consent | No |
| Precise or Specific Geolocation Data | Yes (Such as tracking and online user-enabled location identification) with consent | No |
| Race, Ethnicity, Religion, Philosophical Beliefs, or Union Membership | Yes (Such as in the context of employment or as may be reflected on a government-issued ID) with consent | No |
| Contents of Communications | Yes (Such as communications with our service providers, lead providers, or marketing partners) with consent | No |
| Genetic Data | No | No |
| Sexual Orientation | Yes (Such as information that may be shared or inferred from information when applying for joint credit) with consent | No |
| Health Information | No | No |
| Citizenship, Immigration Status, or National Origin | Yes (Such as in the context of a credit application) with consent | No |
| Gender (Including Transgender or Non-Binary Status) | Yes (Such as may be reflected on a government-issued ID) with consent | No |
| Status as a Victim of a Crime | No | No |
| Personal Data of a Child | No | No |