Some vehicle wear and use is expected. The following pages outline common damage items and what we consider “normal” versus “excess” wear and use. Make sure to use our “Wear and Use Guide” where you see beside any picture. This guide will assist you in reviewing your vehicle prior to scheduling your vehicle inspection. Simply remove this card and hold it against any dings or dents—it can also be inserted into your tire tread.

For questions about items not covered here, call us at 855-802-4536.

Wear and Use: Exterior

Normal

Exterior

Wear and Use: Interior

Wear and Use: Mechanical

Wear and Use: Tire and Wheels

Normal

Wear and Use: Tire and Wheels

Excess

Schedule your vehicle Inspection

You can also schedule your inspection by calling the inspection company, Alliance Inspection Management (AiM), at 844-889-8529.

Appointments are available Monday – Friday between 8 am and 5 pm, local time, and can be scheduled at your home or work, as long as someone 18 years or older is present.

During the inspection, an AiM agent will evaluate your vehicle for any excess wear and use. Upon completion, you will receive an inspection condition report, which itemizes any excess wear. Any excess wear will be billed on your Turn In Settlement Invoice (unless you choose to repair the items prior to turn in).

If you have any excess wear charges, we highly recommend that you discuss the results with your Audi Dealer and insurance agent. Your Dealer may have helpful suggestions for minimizing out-of-pocket expenses. Make sure to ask your Dealer if any of the repairs needed are covered under warranty. If repairs are completed, please email the receipt along with proof of payment, proof of the work performed, and the vehicle description (ie: VIN or vehicle Make, Model, and Year) to RepairReceipt@AudiFS.com before turning in the vehicle—this will allow time to adjust your Turn In Settlement Invoice.

Please note: Based on Wisconsin and New Hampshire’s specific regulations relating to vehicle leases, you are required to schedule your appointment within 15 days from the maturity date of the lease.

Inspection Checklist

Clean your vehicle inside and out
Make sure all items are present:

All keys
Owner Manuals and Maintenance Booklet
Headrests
Cargo Covers (if applicable)
Any equipment installed at the time of delivery

Turn in your vehicle

Once your inspection and desired repairs are completed, turn in your vehicle at your Audi Dealership.

Here’s how:

1. Contact your Audi Dealer to set up a turn in appointment.
2. At the Dealership, make sure to obtain a copy of your Vehicle Turn In Form for your records.
3. After you’ve turned in your vehicle to the Dealership, contact us with any questions at 866-277-8191.
4. You’ll receive a final Turn In Settlement Invoice from us within approximately 4–6 weeks. Please see our FAQ section for a breakdown of what’s included on the Turn In Settlement Invoice.